Privacy Policy

Effective Date: September 22, 2026

Petrichor Video, operated by Petrichor Ventures LLC ("we," "us," or "our"), respects your privacy and is committed to protecting the personal information you provide through petrichorvideo.com (the "Site") and our services.

Information We Collect

We may collect personal information you voluntarily provide, including:

  • Name

  • Company name (if applicable)

  • Email address

  • Phone number

  • Project details, budget range, timeline, and any other information submitted through our contact forms

We may also automatically collect certain non-personal information, such as:

  • Browser type and device information

  • IP address

  • Website usage data (pages visited, time on site, referring URLs)

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and project requests

  • Schedule calls, consultations, and appointments

  • Communicate about a project, including updates and follow-up

  • Send you content or marketing communications you've agreed to receive

  • Improve our Site and services

  • Comply with legal obligations

Petrichor Video SMS Communications

If you provide your mobile phone number through our website forms and consent to receive text messages, Petrichor Video may send SMS messages related to:

  • Project inquiries and follow-up

  • Consultation and appointment scheduling

  • Appointment reminders

  • Project and content updates

  • Customer support communications

SMS consent is collected through website forms where you voluntarily provide your phone number and agree to receive text messages.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP to any message or reach us through the contact form at petrichorvideo.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing information with subcontractors who provide support services, such as customer service or message delivery, is permitted for the purpose of operating our SMS program. Outside of that, mobile opt-in data and consent records are excluded from any sharing arrangement and will not be sold, rented, or shared with any third party.

Information Sharing

We do not sell or rent your personal information.

We may share information with trusted service providers who help us operate our business and deliver our services. These providers are required to keep your information confidential and use it only to provide the services they perform on our behalf.

Third-Party Services

We use the following third-party services to operate this Site and our business, each of which has its own privacy practices:

  • Squarespace, for website hosting

  • Our customer relationship management and marketing automation platform, for forms and automated communications

  • Vimeo, for video hosting and embedded players

  • Google, for analytics and related services

Cookies and Tracking Technologies

This Site may use cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.

Data Security

We implement reasonable safeguards designed to protect your personal information, including:

  • Encryption in transit (TLS/HTTPS) for data transmitted between your device, this Site, and our service providers

  • Access controls limiting data to authorized personnel

  • Use of established third-party processors, including Squarespace and Google, each of which maintains its own security practices

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to respond to your inquiry, provide our services, maintain business records, and comply with legal obligations.

Your Rights

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Delete your personal information, where legally permissible

To make a request, reach us through the contact form at petrichorvideo.com.

Children's Privacy

This Site and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

Petrichor Video Operated by Petrichor Ventures LLC petrichorvideo.com Reach us through the contact form on our website.